Services -

Through our range of associates we can offer expert advice and consultancy across all areas of the business including -

Sales -

  • New car sales process design and development
  • Showroom controls and management
  • Customer Satisfaction monitoring and development
  • Used car programme development and implementation
  • Used car sales process design and development
  • Fleet Department strucure and management

  • Fleet account management and division

Service -

  • Workshop loading and skill levels
  • Improving overall efficiency
  • Customer Satisfaction improvement
  • Incremental sell up activity
  • Driving efficiency

Parts -

  • Effective stock management - breadth v depth
  • Increasing stock turn
  • Improving first time pick
  • Reducing inventory value

Business Planning -

  • Srategic planning for the mid to long term
  • Budget development
  • Operational plans to exceed budget requirement
  • Long term network development strategy
  • Dealer site location

Customer Satisfaction and CRM

  • Mystery shop programmes
  • Customer Satisfaction questionnaires
  • Customer service training and coaching

This is just a sample of the experience within our team of associates to show the breadth of knowledge available to our clients. Please contact us with your requirements so we can discuss whether we have someone who can help with your project.

Other Services -

As we work with clients we often get asked if we know of any great staff they can find for their business. To meet that need we have created a separate company dealing purely with specialist staff for the automotive industry Motor Trade Jobs Middle East.

If you need any information just go to www.motorjobs-me.com

We have also noticed that many companies have poor enquiry management systems so are working with suppliers of the most up to date automotive specific systems that can really help your business. For more information please contact us.